Human Resources
High Payoff Hiring
Few areas have more impact on the bottom line than hiring (or not hiring) the right person for the right position. This very practical, comprehensive program covers all the essentials from assessing the costs and results of the present process, to evaluating selection criteria, generating the best job description, determining the most effective recruiting method, effective interviewing skills, the use of assessments, references, making an offer and preparing an action plan.
Diversity
Including, as client appropriate, the importance and benefits of age diversity.
Valuing the Individual
Develop skills for working in environments composed of diverse individuals. Recognize the importance and advantages of diversity, improve communication techniques, understand how diversity can help overcome business challenges, develop an action plan for leveraging diversity in your organization.
Managing Diversity
For those managing in a diverse workplace. Includes specific skills for managing diversity effectively, understanding value differences, overcoming barriers, effective management strategies in a diverse workplace. Assess your diversity skills and establish a personalized action plan to manage diversity in your workplace.
Change
Succeeding through Change
For all those working in a changing workplace. Learn the characteristics, impact, and neccessity of change in our business and personal lives. Assess reactions, phases, and benefits of change. Understand the causes of resistance and how to improve resilience. develop a personalized plan for improving and applying the skills learned in this program.
Leading Others Through Change
Learn the crucial skills for leading others through change--a constant, challenging part of most workplaces today. Includes methods to better understand and perform the leadership role in helping others manage change.
Conflict
Managing Your Conflicts
Conflict is an inevitable result of social interaction. This program will improve an individual's ability to understand the elements of conflict, to distinguish the five conflict management styles, and develop specific skills in handling conflict.
Managing Organizational Conflict
Develop the skills to successfully manage organizational conflicts in your workplace. Identify the causes of conflict,better understand and deal with specific types of difficult people,learn how to create an environment that reduces conflict.
